An enhanced service center experience


Can't find what you need online? Once you’ve logged in to, you can send an email — click on "Contact Us" at the bottom of any page to email 24/7.

Prefer to speak to someone by phone? You can call the improved Advocate Benefits Service Center at 800.775.4784, Monday through Friday, 8am - 6pm CT.

What you’ll need

When you call the service center, you’ll be asked to verify the following pieces of information for security purposes:

-Birth date

-Full address

-Employee ID